Manage all your business calls seamlessly with our comprehensive telephony suite
Get access to unlimited calling channels and seamlessly answer a massive volume of customer calls simultaneously.
Resolve customer conflicts, train agents and monitor customer service quality using our automated call recording feature.
Monitor incoming calls in real-time and get a complete insight of active, on-hold and disconnected calls on your call monitoring dashboard.
Personalise your calling experience using self-help and virtual receptionist features of our IVR powered virtual number solution.
Send SMS and email alerts to your agents and keep them updated of all the received and missed customer calls on-the-go.
Intelligently distribute incoming calls to different departments and agents using the customisable call routing feature.
Get your toll-free service installed in minutes and start calling your customers in no time.
Servetel offers a fully developed cloud telephony suite with the best-in-market pricing plans.
Track your call centre activities in real-time with our real-time reports and dashboards.
Our user-friendly portal makes managing and monitoring calls easy for your agents.
Integrate your toll-free service with CRM and get a unified and holistic view of the customer data.
Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure.